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Frequently Asked Questions

Everything on your mind.

Verified list prices, the AI advisor Dexa, free access and more: we sorted the questions we hear most about Otodexa into categories. If your answer is not here, our Dexa advisor is open 24/7.

01

What Otodexa Is & How It Works

What is Otodexa?

Otodexa is Turkey's AI powered car discovery platform. The AI advisor Dexa recommends the car that suits you best, backed by a verified catalogue of 322 cars and independent editorial news.

Does Otodexa sell cars?

No. Otodexa is not a sales or dealership site, it is an independent decision and discovery platform. It helps you find the right car; you handle the purchase itself with an authorised dealer or showroom.

How often is the catalogue updated?

The catalogue is refreshed regularly against the current model year. New models, trim changes and price announcements go into the catalogue only after an editor has checked them.

Is Otodexa free?

Yes, Otodexa is completely free. Discovering cars, comparing them, checking a car tax advantage and asking Dexa need no payment and no premium account. There is a single free user account, with no hidden tier and no surprise charge.

Which brands and cars does Otodexa cover?

Otodexa covers 322 current model year cars from 43 brands sold in Turkey. Brand, segment, engine and trim details sit in one structure for every car, and models with a confirmed list price show that price too.

Can I use Otodexa without signing up?

Yes. You can browse the catalogue, compare cars and ask Dexa questions. A user account simply makes life easier: it saves your favourites and lets your Search Profile personalise the recommendations.

02

Prices & Verification

Are the prices on Otodexa current and verified?

Yes. List prices on Otodexa come only from the brands' own official sources, and no figure we could not verify is shown as a list price. When a model's price is not found in the price list, the card says 'Ask a dealer for an offer'. Some car pages also show a separate 'Estimated dealer price'; it is not a list price, and the info button next to it explains what it is.

Do the prices include car tax and VAT?

The prices shown are the on-the-road list prices the brands announce. Campaigns and timing can move the net price at the dealer, so always ask an authorised dealer for a quote to get the exact figure.

Can I buy at the price I see here?

The list price is your reference point. The net price can differ with the dealer's current campaigns and how the negotiation goes. The best move is to settle on the model here, then ask the dealer for a current quote.

Why do some cars say 'Ask a dealer for an offer' instead of a price?

Because that model's price was not found in the brand's price list at our last check; there may also be technical reasons for this. Otodexa does not show a figure it cannot verify as a list price. If in any doubt, we recommend visiting the brand's official website.

Does Otodexa value cars?

For new cars Otodexa shows the list price. On the used side it offers a valuation that gives you a sense of the price; this is not an appraiser's report, it is an estimate to orient you before you decide.

03

Dexa

What is Dexa?

Dexa is Otodexa's AI car advisor. It reads your budget, your driving habits and your priorities, then recommends cars that suit you using verified catalogue data, and answers your questions in plain language, without taking sides.

Are Dexa's recommendations unbiased?

Yes. Otodexa takes no commission from any brand, and Dexa rests every decision on hard facts such as brand, segment, power, fuel type and list price. The goal is to find the car that fits you, not to market a particular brand.

Can I see car cards inside the Dexa chat?

Yes. When it fits the answer, Dexa adds live car and comparison cards, and you can pick a suggested question with one tap to keep the conversation going. That way you look the cars over visually while you chat.

How do I ask the Dexa advisor a question?

Just tap the Dexa bubble at the bottom right of any page, or open the Dexa page, and start typing. Ask anything in plain language, from budget and model comparisons to campaigns, trims or 'recommend a car for me', and get an unbiased answer in seconds.

What hours is Dexa available?

Dexa is open 24/7. Day or night, you can ask whatever car question is on your mind and get an answer straight away.

04

Search Profile & Recommendations

What is a Search Profile and what is it for?

Your Search Profile is a driver profile holding your budget, your family and your driving habits. Dexa personalises its picks around that card, and you can keep more than one (family, work) to get separate recommendations for each need.

How does the AI recommend a car?

Dexa reads your budget, your driving habits and your priorities, then matches you with cars using verified catalogue data. Every decision rests on hard facts such as brand, segment, power, fuel type and list price.

Can I see my recommendations again later?

If you are signed in, your recommendation report and your favourite cars stay in your account. You can pick your decision back up whenever it suits you.

How do I create a Search Profile?

Just fill in the Dexa - Car Recommendation Assistant flow, all on one screen. Once you enter your budget and how you drive, Dexa puts together a matching shortlist and a driver archetype, and your card is saved if you have a user account.

Can I have more than one Search Profile?

Yes. You might keep one card for the family car and another for work, then switch between them from the card selector in the top menu and get separate recommendations for each need.

05

Car Tax & Comparison

What is the Tax Advantage Meter for?

It tells you whether the on-the-road offer you received is really a good deal. You pick the car and enter your offer; Dexa weighs it against the current car tax thresholds in seconds, so you buy at the right price at the right time.

Can I compare cars on Otodexa?

Yes. On the comparison page you can put several cars side by side and see their technical data, list prices and trims. Dexa also adds a short, unbiased comment on the comparison.

What is a car tax threshold and why does it matter?

Car tax is charged at different rates depending on the car's taxable base, and the rate changes at set thresholds. Landing just below or just above one can move the price a great deal, and the Tax Advantage Meter shows where your offer sits against those thresholds.

How many cars can I compare at once?

The comparison screen holds up to four cars side by side. Technical data and list prices line up row by row, so the differences jump out quickly.

06

Partner Portal

What does Otodexa offer its partners?

Through the Partner Portal, authorised dealers and brand distributors reach qualified leads who gave their consent, the car catalogue, the Dexa knowledge bot, the car tax and loan calculators and campaign management. To apply, use the Partner Portal link in the top menu.

How do I apply to become a partner?

The Partner Portal link in the top menu takes you to the sign in and sign up screen. Once your application has been reviewed, your portal access is set up.

Who can apply to the Partner Portal?

Authorised dealers and brand distributors can apply; other partner types are coming soon. The portal is role based, so each partner reaches only the modules that match what they actually do.

How do leads reach Otodexa?

Only requests from qualified users who gave their explicit consent are passed to the partner portal. User data is never shared without permission; the system runs on consent and privacy.

07

Account & Privacy

Is a user account paid, is there a premium plan?

No. Otodexa has a single free user account, with no premium plan and no paid tier. Every discovery, comparison and Dexa feature is open to everyone.

How do I create or delete my account?

You can sign up for free with your email from the sign in screen. If you want your account deleted or have a request about your data, just reach us from the Contact page.

How does Otodexa protect my data?

Your information is handled on a privacy first basis and is never shared with third parties without your permission. Only the requests you explicitly consented to are passed to the partner portal.

How do I reach Otodexa if I have a problem?

Write to us by email or WhatsApp from the Contact page, or ask the Dexa advisor, open 24/7, for a quick answer. The same channels cover feedback, partnership and press requests.

33 questions and still no answer?

Put your question to the Dexa advisor.

Budget, model comparisons, campaigns or "recommend a car for me". Dexa is open 24/7 and answers without taking sides, in seconds.

Go to Dexa